Privacy policy

This Privacy Policy is intended to clarify the principles and practices of YOULON regarding the collection, use, storage and sharing of users' personal information. We value users' privacy rights and are committed to providing users with safe and reliable services.

Information Collection

We will collect necessary information during users' use of our services, as detailed below

Registration and order information: When you register an account or place an order, we may collect your name, email address, mailing address, phone number, payment information (such as credit card details), etc.

Browsing and behavioral information: We will collect your browsing records on the website, including visited pages, search keywords, click behaviors, etc. Device information is collected via Cookies to help us optimize the website experience and screen for potential risks and fraud.

Other information: When you participate in website surveys, feedback or other interactive functions, we will collect relevant information provided by you.

Information Usage

The information we collect will be used for the following purposes:

Service provision: Processing your orders, arranging deliveries, confirming orders, and responding to your customer service requests.

Security assurance: Used for identity verification, security precautions, fraud detection, and ensuring the security of services.

Experience optimization: Analyzing user behaviors and preferences, improving website functions and services, and providing more personalized content and recommendations.

Communication: Communicating with you about order status, service updates, or sending you subscribed marketing information (if you agree to receive it).

Information Storage and Security

We adopt industry-standard encryption technologies to ensure the security of your personal data during transmission and storage. We will take reasonable measures to protect the security of your information, but please note that no method of electronic storage or transmission is completely secure.

By using our website, you (visitors) agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to store such currency in a session cookie of the browser (a type of temporary cookie that is automatically deleted when the browser is closed). We do this to maintain consistency of your selected currency while you browse our website, so that prices can be converted to the currency of your (visitor's) region.

User Rights

Users have the right to access their own personal information and request us to correct or delete inaccurate information. You also have the right to withdraw your authorization for information collection and use at any time, such as unsubscribing from marketing emails or changing browser settings to restrict the use of Cookies.

Cookies

We use Cookies to enhance user experience. Cookies are small files stored in your browser that record information such as your browsing preferences. You can choose to disable Cookies in your browser settings, but this may affect the functionality of some parts of the website.

Policy Updates

We may update this Privacy Policy from time to time to adapt to changes in laws and regulations and meet the needs of business development. The updated policy will be published on the website and shall take effect immediately upon publication. If you do not agree with the revised privacy statement, please stop using our products or services and contact us to close any accounts you may have created.